Collectors know they can buy from us with total confidence. The Written Word Autographs conducts strictly monitored, honest auctions that protect our bidders. In fact, we employed an independent accounting firm after our first auction to certify our results and our adherence to auction rules. We do not report any item “as sold” that fails to meet the buyer's reserve, we absolutely forbid shill bidding, and our low estimate is always equal to or greater than that consignor's reserves.
Our goals at The Written Word Autographs are simple, to build long-term relationships with bidders and customers, to ensure you are pleased with any historical or autographed material you buy from us, and that your auction experience and our service exceed your expectations. To that end, we unconditionally guarantee that: Everything we sell is exactly as described. Any item may be returned for a full refund for any reason, provided it is returned in the same condition as sold within 30 days of receipt . There is no time limit for returns of items that prove not to be authentic, to the original buyer.
For more information about any of our auction items, to share your auction wish list or to discuss the sale of your autographed collectibles, give us a call at (603) 323-7563.